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How Hai Bazi Handles Your Privacy

Your account data belongs to you, and we keep that at the centre of how we operate. This page tells you exactly what we collect, why we collect it, and how you can control it — with access depending on your local law and…

Account data you controlbKash, Nagad, Rocket payment recordsCookie and device settingsRequest changes via support

Explore the Lobby Read FAQ

What We Collect and Why It Matters

Hai Bazi Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to run it: your contact details, login credentials, and the payment method you choose — whether that's bKash, Nagad, or Rocket. Transaction records are kept to process withdrawals, verify your wallet, and meet the

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financial record requirements that apply in your region. We also collect device and browser data when you access the lobby from your phone or desktop; this helps us keep sessions consistent as you move between devices. Behavioural data — which sections you visit, how long sessions
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run — is used only to improve the platform, never sold to third parties. Any personal information we hold is stored with encryption at rest. We do not share your data with marketing partners. Sharing occurs only where required by applicable law or to process payments
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through the local rails you select. Your use of this platform and the data we process are subject to the laws of your local jurisdiction and eligible regions, so the exact scope of your rights will depend on where you are located. If anything on this
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page is unclear, our support team is the right starting point.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you want to see what data we hold, ask for a correction, or request deletion of your account, reach out through any of the channels below. Our team handles privacy requests alongside general account queries — no separate form required. Response times depend on request complexity, but we aim to acknowledge within one business day.

Live Chat Start a chat from any page in the lobby. Available during active support hours and the fastest path for straightforward data queries.

Email Support Send your request to our support address with your registered contact detail so we can verify your account before making any changes.

Account Settings Some data — like your contact details and notification preferences — can be updated directly from your account settings page without contacting us.

DATA SECURITY PRACTICES

How We Protect and Manage Your Information

We apply encryption in transit and at rest across all account and payment data. When you deposit via bKash, Nagad, or Rocket, transaction references are logged against your account wallet and stored securely — accessible to our verification team but not exposed to other users or third parties. Account sessions use token-based authentication, meaning your login state is tied to your device until you sign out or the session expires. If you access from a new device, you will be asked to verify via the contact method on file.

Encryption and Storage

All personal and payment data is encrypted both when transmitted and at rest. We do not store raw bKash, Nagad or Rocket wallet credentials — only transaction references needed for verification.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby performs. You can adjust cookie preferences from the settings link in the footer at any time.

Data Retention

We keep account records for as long as your account is active and for the retention period required under applicable law in your region. Closed accounts are anonymised after the mandatory window passes.

Your Rights and Requests

You can request a copy of your data, ask us to correct inaccuracies, or request deletion where permitted under local law. Submit requests through live chat or email with your account details for verification.

Common Questions About Your Data

Quick answers to what we get asked most about how your personal information is handled on this platform.

We collect your contact details, login credentials, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also logged to keep your account secure across logins.

We store transaction references for verification and records purposes, not your full wallet credentials. Your actual bKash or Nagad PIN and account number stay within your own wallet app.

Yes. Send a request through live chat or email with your registered contact detail. We verify your identity first, then provide the data we hold on your account in a readable format.

Contact our support team via chat or email. Deletion is subject to any retention obligations under applicable law in your region. We will confirm what can be removed and what must be retained.

We do not sell or share your data with marketing partners. Data is shared only where required by law or to process your payments through the local payment rail you selected.

We retain records for the period required under applicable local law. Once that window passes, account data is anonymised. The exact period depends on your jurisdiction and eligible region.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AppHai Bazi App InfoFAQ

How Hai Bazi Handles Your Privacy

How to Contact Us About Your Privacy

How We Protect and Manage Your Information

Encryption and Storage

Cookie Controls

Data Retention

Your Rights and Requests

Common Questions About Your Data

01 What personal data does Hai Bazi collect when I open an account?

02 Is my bKash or Nagad payment information stored on the platform?

03 Can I request a copy of the data you hold about me?

04 How do I ask for my personal information to be deleted?

05 Does Hai Bazi share my data with third parties?

06 How long do you keep my account data after I close my account?

Privacy Policy

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